Home > How We Are Responding to the Great East Japan Earthquake

We wish to express our cordial condolences to those affected by the Great East Japan Earthquake and tsunami that took place on March 11, as well as their family members.
We pray for quick recovery of the affected regions.

Support for Recovery from the Great East Japan Earthquake

Myway Plus' Responses to the Great East Japan Earthquake


Support for Recovery from the Great East Japan Earthquake

Updated on April 1, 2011

To support the people affected by the Great East Japan Earthquake and tsunami and aid the recovery of the affected regions, executive members and employees of Myway Plus donated 1,023,200 yen through Japan Red Cross.


We will continue to be active in contributing to the promotion of energy saving and new energy products and reducing the impact on the global environment.


If you have any questions about this matter, contact us using:General Query Form

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Myway Plus' Responses to the Great East Japan Earthquake

Updated on March 14, 2011

As of March 14, there has been no report of serious damage affecting the operations at our sites. However, due to some factors including the stoppage of public transportation, we have been understaffed compared to normal times. We will continue to gather information to ensure smooth business operations and minimize the impact on our service provision to customers.

If any product you purchased from us has become faulty as a result of the earthquake, we will put together an organization to solve the problem. For information, call us at one of the following phone numbers:


81-45-548-8856 (troubleshooting)
81-45-548-8857 (technical support)
81-45-548-8836 (sales department)
81-45-548-8853 (production management))




If you have any questions about this matter, contact us using:General Query Form

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To EU customers:
Myway Plus is in the process of obtaining CE Marking for our products and they are not available
for EU applications today. For further enquiry, please send an enquiry form to us.

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